5 Things You Should Tell Your Plumber During an Emergency Service

What can be more frustrating than a plumbing emergency that happens when you least expect it? In these troubled times, turning to your trusted professional plumbers in Rancho Cucamonga is a surefire way to ensure that you don’t deal with expensive damage and lots of headaches down the road.

Don’t jump on a call just yet the moment you notice an emergency. There are some things that you need to do and check so you can provide the plumbers with the right information that will help them take care of the problem swiftly and efficiently.

But before we get to that, how can you be certain that your situation calls for an emergency plumber in Fontana right away? Not all emergencies are emergencies. Some of the little problems—no hot water, leaky faucet,  a clogged drain, or running toilet—can wait until the next day.

Assess if you can somehow manage the plumbing problem for longer and wait until regular business hours resume before making that call. This way, you’ll be able to avoid paying more for after-hours, weekends, and holiday services. 

Top Emergency Plumbing Services

Here’s a quick rundown of some of the scenarios that will require you to reach out to an emergency plumber in Fontana as soon as possible.

1. Burst and Leaky Pipes

These plumbing emergencies are among the primary reasons for flooding in homes. Let emergency plumbers resolve the problem right away to prevent massive damage and skyrocketing water bills.

2. Frozen Pipes

It’s best to call in the pros and not attempt to thaw the frozen pipes yourself. Further damage may cause water to stop flowing inside your home. 

3. Flooding

Nothing spells disaster than rushing water that ruins all your valuables and belongings. Not only can flooding damage your home’s infrastructure, but it can also lead to serious problems like electrical shortages and molds. 

4. Sewage Backup

A nasty odor is a sign that something is wrong with your sump pump or septic system. This is an emergency problem that you shouldn’t ignore or you’ll run the risk of dealing with a major health hazard. Plus, you won’t be able to use your toilet, sinks, or showers until the issue is fixed.

5. Overflowing Toilet

Never underestimate the potential of this messy situation to quickly get out of hand. Without the services of an emergency plumber in Fontana, your overflowing toilet may lead to bacteria growth and unbelievably high water bills.

Make it a point to also determine if you are actually responsible for the plumbing repair. Ask around and find out if your neighbors are experiencing similar problems.

Most major plumbing problems like mainline water breaks, sewer blockage, and service line breaks are up to the water utility company to fix. Contact them to deal with the emergency.

What Your Emergency Plumber Needs To Know

Need a 24-hour plumber to deal with an issue that just can’t wait? Here are the important things that you need to tell your Fontana plumber so he or she can get on top of the problem and resolve it in no time.

1. Always go back to the basics. Let your plumber know where the main plumbing shutoff valve is located. By the time your plumber gets to your place, you should have already turned it off. This will temporarily stop any leaking and prevent flooding from getting worse.

2. Tell your plumber if you have a water heater. In any major emergency, you should always turn off your heater to avoid overheating or bursting. Brief your plumber about how long you’ve been using the water heater and the frequency of usage.

3. Give accurate and specific details of the problem. The more information you’ll be able to provide, the better. Even the smallest details of an issue can point the plumber in the right direction and allow him or her to assess the best solutions for the unique situation.

Have you identified and isolated any small leaks? Where are they? What did you do to stop the leaks in the meantime? All these details will help your plumber diagnose the plumbing problems and address them in the right order.

4. Give your plumber a walk-through on the history of all your home’s plumbing issues and all the steps that have been taken to address them since the problems started surfacing. Any information about routine check-ups and maintenance is most welcome.

5. Don’t hesitate to ask your plumber all the questions you may have. Check whether the plumbers are licensed, certified, and insured.

In most cases, the emergency plumbers will only be able to give an estimate of the repair cost. If the final cost is higher than the estimate, you can ask about the substantial issues that called for higher charges.

You can also let your plumber know that you’re interested in getting updates and finding out more about the steps that will be taken during the project. Get a better idea about the plumbers’ experience by asking them about similar plumbing jobs in the past and how they turned out.

Trusted Emergency Plumbers in Fontana, CA

Our hardworking professional plumbers in Bobby Blue Plumbing are always ready to be at your doorstep when you need us most.

No matter what type of emergency hits your home—from clogged and overflowing toilets to hot water leaks, burst pipes, and more—we have the right tools, techniques, and experiences to fix them all and leave your home’s plumbing lines functioning more effortlessly than before.

You can count on our licensed and reliable plumbers to answer all your questions and guide you through every phase of the plumbing work. With Bobby Blue Plumbing on the job, you can rest easy knowing that the pros are doing their best to make sure that your emergency plumbing problems don’t cause you any more trouble.

Plus, you can also trust us to be in charge of your routine checks and regular maintenance so you can avoid emergencies in the long run.

Our plumbers in Fontana, CA are available 24 hours a day, seven days a week so that you don’t have to wait long to get the plumbing help you need.

For any emergency services, contact us at 909 944-8999 at Bobby Blue Plumbing today.